Laryngitis and Listening
When I woke up one recent morning, I could do no more than whisper. I
had lost my voice.
It has been awhile since I lost my voice. Every spring, when I began
coaching outside, my voice would temporarily go hoarse as I tried to make
myself understood to boneheaded adolescent boys intent on doing things
their way instead of mine.
As I was yelling across the field in those days, I was often reminded
of the advice I overheard one of my high school coaches give when talking
to a new assistant: "If a boy says he doesn't understand, I repeat what I
just told him . . . only a little slower and a little louder."
But "slower and louder" doesn't always work. In fact there's an old
teacher's trick to quiet a boisterous class: as the class gets louder and
louder, you talk quieter and quieter; eventually the class will simmer down
enough for you to be heard over the din. Works every time.
I was not trying to trick anyone by losing my voice this time - it
really is gone - but I have been intrigued by how people have responded. At
first they crane their necks forward, a quizzical look on their faces, then
they giggle briefly, then they nod in studied condolence, and then they
start sympathetically whispering. Their whispers match mine.
And I have found that when people whisper, they become much better
listeners.
Which is exactly what I have become. Spending the last few days
walking around whispering, without a real voice, has made me radically more
aware of listening to what is said both to me and around me.
Not surprisingly, one of the conclusions I've reached is that most
people, me included, talk too much; we blather on and on, when often a
simple nod and a knowing look would more than suffice.
Talking is so easy that some of us do it in our sleep. But listening
is a skill that takes a great deal of concentration, and one that most
people, me included, don't practice enough.
My guess is that we would all be more productive and less self-
absorbed if we listened more.
Of course, no one can hear me, so it's easy for me to say.
Thanks for listening.
--Steve McKibben
7/16/06